Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return on your item to request any changes or chances of any return or exchange or refunds.

Also, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

States of Service are as Listed:  

Arizona, California, Oregon and Nevada. THIS BRANCH AND WEBSITE ONLY APPLYS TO CA, 

WE ARE NOT RESPONSIBLE FOR ANY OTHER ORDERS, SHIPPING AND HANDELING OR PROCESS OUTSIDE OF CALIFORNIA, 

STATED IN EVERY PRODUCT LISTED HEREINN WCFMARINADES.COM

You may order from other parts of the United States, but we may issue a prompt refund as our bottles are heavy items in large quantities and will not be shipped if we choose to issue a refund, period. As are bottles of glass filled with liquids become heavy items in large quantities and will not be shipped if we choose to issue a refund, period. 

Our shipping rates a very low and estimated on only short distance from our location in Paso Robles, CA or here around the Central Coast of California. 

We already give some bottles away "so to speak" due to shipping weight so this further protects us from not making any profits on long distance shipments. 

Some items on our website are listed as free shipping right now those items could be one bottle, two bottles, three bottles only.

If the shipping cost is more than 25% of the item being shipped, we may refuse to send that item. If and when we make efforts to contact the customer to handle some of the shipping costs the items must be shippable and we must be able to maintain a profit, or the items will simply be restocked, and the customer will be refunded the original sale price. 

If we cannot contact the customer, the sale price or free shipping listed item will be refunded and the customer will not be able to reorder that item once refunded or WCF may keep funds of multiple reorders without a refund of any kind to the customer. 

Any free shipping item or sale item may only be ordered once every 90 days. If we decide to honor a sale prior to those 90 days, we have the authority to do that we also have the right to refuse any sale at any time. Any free shipping or sale item that is not within California maybe refused regardless of any situation.

Delivery Disclosure & Policy:

WCF, Wine Country's Finest Delivery is listed in our shopping cart at checkout. This is only for around the Central Coast in the San Luis Obispo California Areas No Other States Period. We may refuse delivery at any time, refunds will be issued promptly in most cases but no later than 90 Days.

Free is upon WCF or Wine Country's Finest Marinades Decision of Service. This Service is Non-negotiable if refused to anyone local or non-local period.

Returns
To start a return, you can contact us at CJ@wcfmarinades.com

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at: 

CJ@wcfmarinades.com 

We will only refund you on your return if the product is un-open and factory sealed, if the product has any issues due to manufacturer error or the product has a recall will gladly refund your order.

If your product was damaged due to carrier mishandling, we will not be able to refund you and will assist you with filing a claim with the carrier chosen at checkout.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or on sale items) Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to contact us first, get approval for a return, then return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.